Sessions: Wednesday, June 12

IPMI Parking & Mobility Conference & Expo
June 9-12, 2024


Education Sessions: Wednesday, June 12

All Education sessions sponsored by: 

Wednesday, June 12

8 – 9:00 a.m.

Panel Discussion: A Look Behind the Scenes of a Major Campus Parking Renaissance 

Presenters: Jeff Pinyot, ECO Parking Technologies; Michael Godfrey, CAPP, University of California Davis Medical Center; and Aaron Alhady, Clark Pacific 

An innovative and electric panel discussion from representatives of the ownership, construction team, and technology team of a massive campus construction project at the University of California, Davis Medical Center that includes seven parking structures. You will be fascinated and challenged by these industry leaders.  Plenty of time will be allowed for audience questions! 


  • Evaluate the benefits of a bid competition versus a traditional bid and spec project. 
  • Describe how to tackle a huge disruptive building project while remaining friends with your neighbors. 
  • Analyze and evaluate opportunities for technology to enhance customer service and operational efficiency. 


Amplify Company Culture & Employee Engagement with “Organizational Rounding”  

Presenters: Ryan Givens, CAPP, Parker Technology, LLC; and James McDyre, CAPP, MPA, Pennsylvania State University 

"Rounding” is a systematic approach to connecting with employees one-on-one to get input on decisions that affect their jobs and gain insight into how the organization can improve. Originating in healthcare, rounding can be effectively applied to parking organizations for enhanced employee engagement and operational efficiency. This specific and consistent process helps foster openness, honesty, and trusted communication. Not to mention, over time, numerous small improvements can lead to larger collective positive changes. Attend this session to learn about how to implement “organizational rounding,” best practices for utilizing it, the benefits for your department and how to measure the results. 


  • Explore a different process/tool (“rounding”) for initiative-taking employee engagement. 
  • Explain the distinct parts of the “rounding” process, how they connect to one another and why consistency is key. 
  • Express personal perspectives on how using this process within an organization can make a true difference. 


State of Smart Transportation – The Sequel  

Presenters: Maria Irshad, CAPP, City of Houston - ParkHouston; and Casey Jones, CAPP, FLASHGreg Hladik, PhD, University of Texas, Arlington, Mary Catherine Snyder, City of Seattle, Washington

Eight years have passed since the U.S. Department of Transportation infused multiple cities with over $100M for advanced technology projects as part of the Smart City Challenge. In 2022, IPMI stood up the Smart Transportation Task Force with a charge to seek answers that would further smart transportation beyond cities. In this session, we will explore activities associated with smart transportation, hear about case studies, and unveil the IPMI Smart Transportation Playbook. 


  • Examine the six activity pillars that provide the framework for smart transportation and best practices and challenges associated with the pillars. 
  • Use examples from case studies, to learn about activities and technologies that have been implemented in pursuit of smart transportation programs. 
  • Discuss the implications of lessons learned and progress made by case studies as a way of exploring how smart transportation initiatives may play out in the future. 


Waiving Parking Minimums Goodbye: The Next Neighborhood Crisis  

Presenters: Emily Kwatinetz, Ben Verdugo, Alexis Appel, and Chisa Nagai, Dixon Resources Unlimited 

Residential neighborhood parking congestion is becoming one of the most challenging aspects of parking management. Waiving parking minimums is increasingly common, and cities are grappling with how to preserve accessibility for vulnerable residents who remain car dependent. Enhancing access to alternative modes is a lengthy process, and our industry must be prepared with realistic solutions. This session will evaluate recent legislation, demonstrate how some cities are reimagining their residential parking programs, and offer strategic implementation strategies. 


  • Illustrate policy trends and how waiving parking minimums can result in both advantages and disadvantages for communities. 
  • Evaluate the common parking and mobility impacts that residents are facing in neighborhoods that have experienced a rapid increase in density and how agencies are addressing those challenges. 
  • Demonstrate when to implement and how to design a residential permit parking program and other creative solutions that can mitigate residential congestion. 


9:15 - 10:15 a.m. 


Capturing Lightning in a Bottle: Maintaining a High-Functioning Organization During Uncertain Times 

Presenters: Chris Dobek, Holt Craven, and Than Austin, North Carolina State University 

Developing and maintaining a healthy work culture is not easy, especially in uncertain times. This session will show how the leadership team from North Carolina State University’s Transportation Department reorganized the department to be people-focused and rooted in trust and transparency. Their focus on hiring great people and giving them room to grow and develop professionally has resulted in low turnover, high morale, and effective results. 


  • Identify strategies to recruit and hire great candidates. 
  • Describe how our department relied on organizational theory to develop a new organizational structure and implement new leadership techniques. 
  • Develop and maintain trust in a dynamic workplace and organization. 


Daily Choice Permits from Experiment to Normalization  

Presenters: Perry Eggleston, CAPP, DPA, Bryce Council, and Linda Braak, University of California, Davis 

In 2021, the University of California, Davis inverted the campus parking fee paradigm by introducing daily choice as its primary permitting system and limiting the issuance of long-term permits. This experiment at the time normalized due to the demand of the community.  Operational lessons learned included compliance changes, post-parking invoices, emphasis on proper space allocation and pricing, and how to analyze a large amount of data effectively. 


  • Describe the concepts of daily choice on a university campus and the operational changes required to normalize this experiment. 
  • Explain compliance patrol procedures, positive customer service-focused effects of the post-parking invoice program, and other new operational and revenue opportunities through the daily tiered-priced parking fee. 
  • Recognize how to balance parking space allocations and pricing to ensure parking spaces are utilized evenly across the inventory.   


Extreme Makeover, Office Edition: Preparing for Change Personally and Operationally  

Presenter: Vanessa Cummings, CAPP; Ms. V Consulting, LLC 

Are you ready for an extreme makeover, office edition? Love it or hate it, change is inevitable. Some cringe when they hear the word change, while others opt to work inefficiently rather than make changes for the better. We’ll provide insight to know when it’s time to consider renovation, tips to determine what needs to be changed, and how to re-energize yourself and your team so everyone looks forward to the extreme makeover, office edition. 


  • Recognize signs that it is time for a renovation (change). 
  • Identify what needs to be changed and why. 
  • Demonstrate how to gain buy-in and outline the renovation process from vision to completion. 


I Can’t Get There from Here: A Curbside Management Tradeoff Discussion  

Presenters: Robert Ferrin, CAPP, Kimley-Horn; Mary Catherine Snyder, Seattle Department of Transportation; Dillon Fried, CAPP, City of Minneapolis, Minnesota; and Justin Goodwin, City of Columbus, Ohio 

The way cities are managing the curbside is changing rapidly. As cities implement sustainable transportation systems, building critical access needs that must be facilitated curbside need to be considered.  Hear from three major U.S. cities on how they define building critical access needs for goods delivery, packages, and solid waste collection. Along with how they have developed a methodology to document critical access need challenges and mitigation strategies utilizing existing and new curbside management tools. 


  • Define building critical access needs. 
  • Develop a methodology to document critical access need challenges. 
  • Identify critical access needs mitigation strategies. 


Procuring the Right Partner: How Public Agencies Approached Parking Technology Upgrades  

Presenters: Kenneth Smith, Kimley-Horn; Walter Gray, Houston, Texas Airport System; Raymond Stoner, City of Norfolk, VA; and Luke Anderson, Pennsylvania State University

Learn about challenges and lessons learned from an airport system, a city, and a university as they walk through the procurement process and activities that led to selecting a vendor. Join us and learn about the activities required and suggested for a smooth process. 


  • Identify procurement mechanisms in the public sector. 
  • Recognize the technology trends by each agency. 
  • Compare the installation process for a technology upgrade in the various parking facilities.


Please Note: The IPMI Conference program and event policies are subject to change at any time. While we endeavor to ensure that the information on the website is correct, we do not warrant the accuracy and completeness of the material on the website and you acknowledge that you must take appropriate steps to verify information before acting upon it. In cases of questions, contact

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