Attendee Refund Policy & Virtual Pivot
From Face-to-Face to Virtual – IPMI’s 2020 Conference & Expo Attendee Refund Policy
We know education is a vital part of your professional development. We are just as disappointed as you are not to meet face-to-face, but your growth doesn’t have to halt.
For those holding an existing registration to the 2020 IPMI Conference & Expo, scheduled for May 31-June 3 in San Antonio, Texas, your registration has been automatically rolled over to the virtual event. The rate applied for the virtual event is $499 for an IPMI member and $799 for a Non Member. This includes both days and access to the virtual platform and all of the education for a full year. Depending on what your previous registration included, you may have a refund/credit or balance due.
All existing registrants will be notified on April 7, 2020 via direct email with a request for confirmation of your transition by April 24th
. If you do not receive that email and you were registered, please email our team at email@example.com
Below are the options available but you will need to indicate this to us using the form provided in the email sent on April 7.
I have a refund/credit, and I would like to:
I have a balance due, and I would like:
|__ Apply my refund/credit towards membership renewal for my organization
||__ to provide payment details for the balance due. Please contact me.
|__ Donate my refund/credit to the CAPP Scholarship Fund
||__ to be invoiced for the balance due. All my current contact details are correct.
|__ Receive my refund [to the original payee] (please note we are processing credit card refunds as check or ACH refunds)
|__ I’d like to apply my refund/credit towards something else (i.e. – online education, future events, etc.)
|__ I do not wish to be registered in the Virtual Event, please cancel my registration altogether. (this option will include a $50 cancellation/processing fee)
• You have until April 24th
to respond otherwise your registration will be non-refundable.
• Any Spouse/Guest registration fees will be an automatic full refund.
• Refunds will be issued within 30 days.
• Conference attendees will receive a confirmation email when the virtual program is available for viewing along with a link to access the virtual platform.
WHAT IS A VIRTUAL CONFERENCE?
Many of you may be trying to visualize just how we’re going to transition our hallmark event of the year to a virtual event. We get it. IPMI is known for setting the standard and our Virtual Event will be no different. If you’d like to read more before we begin to unveil the virtual world to you, we encourage you to click here for some teaser details. We can tell you – we are super excited to be doing something that is so cutting-edge.