Planning, Management, & Operations: Critical Skills for Success Schedule

Multi Day Course: Planning, Management, & Operations: Critical Skills for Success

Planning, Management, & Operations: Critical Skills for Success
3 Day Pre-Conference Course
Sunday, June 9- Tuesday, June 11 - SOLD OUT
Includes access to all conference activities on Wednesday, June 12
17 CAPP Points, 1.7 CEUs

additional fees and/or separate registration required. In order to ensure maximum benefit for all participants, all courses are limited to 30 people or less.
includes coffee service and lunch Sun. - Wed. and Opening Welcome Event.

This three-day course will teach to the new CAPP exam content areas and cover the knowledge and skills parking and mobility professionals and CAPPs need to know for on-the-job success.

What You Will Learn:
·    Project management: You will learn about procurement management, including implementation and operational considerations.
·    General management: Join us to learn how to create a business and strategic plan for your operation.
·    Financial and operational management: Will cover fundamental finance concepts and the development of sound budgets. It will also review comprehensive audit procedures as well as the development of key performance indicators and dashboards.
·    Operations management: Will cover how to evaluate internal operational policies to assess improvements and ensure stakeholder satisfaction. In the technology session, you will discuss new and emerging technologies, the associated advantages and disadvantages, factors to be determined when considering implementing technology, and what constitutes a successful implementation.
·    Marketing and public relations: Will teach a four-step approach to communication planning that is easily replicated and can be applied across a variety of sectors (municipal, university, airport, hospital). Recent and relevant case studies will be used to illustrate the value proposition for investing staff and financial resources into stakeholder education and engagement.

Kathleen Federici, MEd., International Parking & Mobility Institute
Cindy Orshek, University of Virginia

Alex Argudin, CAPP, LEED AP, Miami Parking Authority
Bridgette Brady, CAPP, Cornell University
Michael Drow, CAPP, PMP, T2 Systems, Inc. 
Brett Munkel, CAPP, SP+
Vanessa Solesbee, CAPP, The Solesbee Group
Sam Veraldi, MBA, CAPP, SP+ Corporation
Thomas Wunk, CAPP, T2 Systems, Inc. 


Sunday, June 9
9:00 a.m. - 10:00 a.m.    Welcome & Introductions
10:00 a.m. - 12:15 p.m.  General Management
12:15 p.m. - 1:15 p.m.    Lunch 
1:15 p.m. - 5:00 p.m.     Operations Management 
6:30 p.m. - 10:00 p.m.   Opening Welcome Event

Monday, June 10
8:30 a.m. - 10:15 a.m.    Marketing & Public Relations Practices 
10:30 a.m. - 12:15 p.m.  General Session: The Quest to Build the Driverless Car—And How It Will Reshape Our World
12:30 p.m. - 2:00 p.m.    Expo Hall 
2:00 p.m. - 5:00 p.m.      Financial & Operational Auditing

Tuesday, June 11
8:30 a.m. - 10:30 a.m.    Project Management
10:45 a.m. – 1:00 p.m.   Analysis & Application of Technology
1:00 p.m. - 2:30 p.m.     Expo Hall 
2:30 p.m. - 4:00 p.m.     Analysis & Application of Technology
4:00 p.m. - 5:00 p.m.    End-of-Course Assessment

View full course description.

*Offers CAPP points toward an applicant’s 25 minimum point requirement and/or 1.7 continuing education units (CEUs) provided attendees score a 70 percent or greater on the end-of-course assessment.
International Parking & Mobility Institute is authorized by IACET to offer 1.7 CEUs for this program.

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